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Tofino Security Support Center
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请填写完这张表单,我们将安排一位代理通过邮件尽快回复您。
姓名 *
电子邮件 *
抄送
Issue Type *
Technical Request
Problem
Beta Test
Documentation
Improvement
Product Category/Item *
Tofino Xenon
EAGLE20 Tofino
Security Appliances
— Tofino Argon
— Tofino Xenon
— EAGLE20 Tofino
Security Software
— CMP
— Tofino Configurator
主题 *
信息 *
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Product Category/Item *
Industrial Ethernet
— AFS650
— AFS655
— AFS670 V2.0
— AFS670-EE
— AFS670-ER
— AFS675-EE
— AFS675-ER
— AFS677
— AFR677
— AFF650
— AFF660
— AFS660-SS
— AFS660-SR
— AFS665-SS
— AFS665-SR
— AFS660-BS
— AFS665-BS
— AFS660-CS
— AFS660-CR
— Other
Network Management
— AFS View
— Project conversion AFS View to HiVision
— AFS View CT
— AFS Finder
— Other
Product *
DeltaV Controller Firewall
DeltaV SIS PID
EAGLE 1
FP20
LSN20
MD20/30
RM100
RM104
RM1040
SRM100
Other
FP40 (NextGen)
FP50 (NextGen)
RM200 (NextGen)
RM2040 (NextGen)
LSN40 (NextGen)
LSN50 (NextGen)
SRM200 (NextGen)
NextGen Smart Firewall
Product Category/Item *
Managed Switches
— PSSnet SHL 8T MRP
— PSSnet SHL 6T 2FMMSC MRP
— PSSnet SHL 6T 2FSMSC MRP
— Other
Unmanaged Switches
— PSSnet SLL 5T
— PSSnet SLL 4T 1FMMSC
— Other
Priority
Low
Medium
High
Critical
SE Case Number
Product Category/Item *
Tofino Xenon
EAGLE20 Tofino
Security Appliances
— Tofino Argon
— Tofino Xenon
— EAGLE20 Tofino
Security Software
— CMP
— Tofino Configurator
Product Category/Item *
Unmanaged Switches
— Magnum 4K
— Other
— Magnum ES
— Magnum CS
Router & Terminal Servers
— DX Series
— DS Product Line
— 10XTS
— 10RX
Serial Communication
— DX
— 10 Series
— Links Serial Converters
— Dynastar
— Serial Optical Stars
Media Converters
— Link Ethernet Media Converters
— Magnum Media Converters
— Magnum Convenient Switches
— Magnum Converter Switches
Managed Ethernet Switches
— Magnum 12KX
— Magnum 6K
— Magnum 10K
Cyber Security
— MNS-DX-SECURE
— MNS-6K-SECURE
Network Management
— Other
— Industrial HiVision
— None
Other
Magnum Convenient Switches
Product Category/Item
19" Rack Switches/Routers
— DRAGON MACH 4x00
— DRAGON PTN
— GRS1020/1030
— GRS100
— GRS1040
— MACH100
— MACH1000
— MACH4000
— Other
DIN Rail Switches
— BRS
— EES
— Gecko
— OpenRail Compact RS
— OpenRail Modular MS
— PowerMICE 4128-5
— MICE MS2108/3124
— MSP
— RED25
— RSP
— RSPE
— RSR
— Unmanaged
— Other
IP65/67 Switches
— Octopus HiOS
— Octopus Classic
— Other
I/O Modules
Network Management
— Industrial HiVision
— License Industrial HiVision
— HiDiscovery
— HiFusion
— HiMobile
— HiProvision
— HiView
— Other
— Provize
Security
— EAGLE40
— EAGLE 20-0400 / 30-0402
— EAGLE One
— EAGLE20
— Other
Edge
— OpEdge-8D
Secure Remote Access
Wireless
— BAT-R/-F
— BAT450
— BAT450-LTE
— BAT867
— BAT-C2
— BAT Others
— OWL 3G
— OWL LTE
— OWL LTE M12
— OWL 4G
— OWL 4G + WLAN
— OWL LPWAN
— OWL Others
— BAT Controller
— Virtual
— WLC
Other
Fiber Interfaces (Fieldbus, V.24)
— FIP
— GENIUS
— Modbus Plus
— PROFI 1,5 Mbit
— PROFI 12 Mbit
— RS 485
— V.24
— Other
Industrial Cables/Belden
— Copper Data Cables & Connectivity
— Optical Fiber Cables & Connectivity
— Multi-conductor & Paired Cables
— VFD Cables
— Building Security
— Modular Industrial Patch Panel MIPP
— Other
Product Category/Item *
Active Components
— Active I/O Modules
— Passive Distribution Boxes
— Other
Passive Components
— Data Connectors
— Power Connectors
— Sensor / Actuator Connectors
— Valve Connectors
— Other
Product Item
MTS 2600
MTS 2700
MTS 2800
MTS 2900
MTS 8003
Issue Type *
Technical Support
RMA Repair
Return Adress
Active Status for Customers
Received
In Progress
Waiting for Material
Send Back
姓名 *
电子邮件 *
抄送
Issue Type *
Technical Request
Problem
Beta Test
Documentation
Improvement
Product Category/Item *
Router / AP
— Rail
— NB3800
— NB3711
— NB3701
— NB3700
— AP3400
— Vehicle
— NB2810
— NB2800
— NB2710
— NB2700
— ES3300
— NG800
— NB800
— Industrial
— NB1810
— NB1800
— NB1601
— NB1600
— NB800
— Legacy / Other
Connectivity Suite
Serial Number
Should start with 00112B
Software Version
主题 *
信息 *
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